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Owning a second home should be a joy, not a hassle. Our comprehensive Second Home Management services take the stress out of maintaining your property, whether it’s a vacation getaway or a rental investment. From regular inspections and deep cleaning to maintenance through are partner company Property Caretakers and guest management, our dedicated team ensures your home is always in perfect condition. Enjoy peace of mind knowing that your property is in expert hands, so you can focus on what matters most—relaxing and enjoying your time away.
If you are interested in our second home management services you can call : 07359 926555 or email : norfolkloyaltycleaning@gmail.com. Alternatively you can go to the contact tab on our website and fill out the form. We look forward to hearing from you!
Regular Property Inspections
Weekly, bi-weekly, or monthly visits to check on the property.
Comprehensive inspection of both interior and exterior areas.
Detailed reports with photos to keep homeowners informed.
Cleaning & Housekeeping
Full interior cleaning before arrival or after departure.
Linen changes, bed-making, and restocking essentials.
Maintenance & Repairs
Handling routine maintenance tasks like changing light bulbs and HVAC filter replacements.
Coordinating repairs for plumbing, electrical, or other household issues.
Access to a network of trusted local contractors for specialized work.
Security & Monitoring
Alarm checks, security system monitoring, and ensuring all doors and windows are secure.
Seasonal preparations (e.g., winterizing the home or preparing for summer use).
Emergency response for storm damage or break-ins.
Garden & Outdoor Care
Lawn mowing, landscaping, and garden maintenance.
Driveway and patio power washing.
Guest & Rental Management
Welcoming guests, key handover, and property walkthroughs.
Regular cleaning and preparation between guest stays.
Coordinating with rental platforms for check-in/check-out and guest communication.
Utility Management
Managing utility bills, meter readings, and seasonal adjustments (e.g., turning off water in winter).
Ensuring Wi-Fi, heating, and cooling systems are in working order before arrivals.
1. Complete Peace of Mind
Rest easy knowing your property is in expert hands. We handle everything from regular inspections to emergency repairs, keeping your home secure and well-maintained.
2. Tailored to Your Needs
Our services are fully customizable to fit your lifestyle and preferences. Whether it’s occasional check-ins or full property management, we’ve got you covered.
3. Reliable Local Expertise
Benefit from our network of trusted local contractors and suppliers. We leverage our connections to provide quick, reliable service for all your property needs.
4. Hassle-Free Maintenance
No more worrying about upkeep. From cleaning to garden care, we ensure your home is always in top condition, ready for your arrival or rental guests.
5. Transparent Communication
Stay updated with detailed reports, photos, and real-time updates, so you’re always in the loop, no matter where you are.
6. Enhanced Guest Experience
We take care of your rental guests with seamless check-ins, clean spaces, and prompt service, ensuring five-star reviews and repeat bookings.
7. Save Time & Reduce Stress
Focus on enjoying your second home rather than managing it. We handle the details so you can simply relax when you arrive.
1. Initial Consultation
Contact us to schedule a free initial consultation. During this meeting, we'll discuss your property management needs, assess your property, and determine how often you'll need our services. This personalized approach ensures we understand exactly what you're looking for.
2. Customized Management Plan
Based on our consultation, we'll create a customized management plan tailored to your specific requirements. This plan outlines the scope of services, frequency of visits, and any special instructions related to the upkeep of your second home.
3. Property Care Begins
Once you approve the plan, our skilled team swings into action. We'll start with a thorough initial cleaning and inspection to set a baseline for upkeep. Regular scheduled visits will follow, according to the plan, to ensure your property remains in pristine condition. (This is only if you would like regular inspections.)
4. Ongoing Communication and Updates
Transparency is key in our service delivery. After each visit, you’ll receive a detailed report that includes inspection results, any issues found, actions taken, and recommendations for any necessary repairs or improvements. For urgent matters, we provide real-time notifications.
5. Continuous Review and Adjustment
As your needs evolve, so will our services. We continuously review the management plan with you to make any adjustments needed. Whether it's changing the frequency of services or adding new tasks, we are flexible and responsive to your needs.
6. Enjoy Your Second Home
With everything managed seamlessly, all you need to do is enjoy your home whenever you visit. We ensure that every aspect of your home is ready for you or your guests, creating a welcoming and comfortable environment.
-First regular clean is 50% off so you can know if we are the right fit for you
-For every friend you refer get a free clean
-Schedule a regular clean e.g. weekly, fortnightly or monthly and be entered on to our loyalty card scheme where after every 7 cleans you will receive a completely free clean.
Q1: How often will you inspect my property?
A: Our standard service includes monthly inspections, but we can adjust the frequency to weekly, bi-weekly, or as needed based on your preferences and the specific needs of your property.
Q2: What happens if you find issues during an inspection?
A: If we identify any issues during an inspection, we will document the problem, notify you immediately, and recommend actions. With your approval, we can coordinate repairs or maintenance through our network of trusted local contractors.
Q3: Can I customize the services included in my management plan?
A: Absolutely! We offer flexible service plans that can be tailored to include exactly what you need. Whether it’s just basic inspections or comprehensive property management including guest handling and maintenance, we can adjust our services to match your requirements.
Q5: How do you handle security of the property?
A: We take security very seriously. In addition to regular inspections, we ensure all doors and windows are secured, alarm systems are activated, and any specific security protocols you request are diligently followed.
Q6: Do you provide services for renting out my property?
A: Yes, we can manage all aspects of guest handling if you choose to rent out your property. This includes booking management, key handovers, cleaning between stays, and ensuring that your property meets all rental standards for a pleasant guest experience.
Q7: What types of properties do you manage?
A: We manage a variety of property types including vacation homes, condos, and rental properties. Each property receives individualized care based on its specific characteristics and your personal instructions.
Q8: How can I get started with your services?
A: To get started, simply contact us through our website or give us a call to schedule your initial consultation. We’ll discuss your needs, evaluate your property, and provide a customized management plan tailored for you.
If you are interested in any of our services then you can fill out this form and we will get back to you. Alternatively you can call : 07359 926555 or email : norfolkloyaltycleaning@gmail.com. We look forward to hearing from you!